The Drum Recommends: THE CRM Agency

We’re delighted to announce that our wonderful clients have recommended us for 14 yes FOURTEEN key marketing service categories - with an amazing average rating of 9.2 out of 10.

The Drum Recommends’ stated objective is “We help brands find the right agency partner.” so this is a big deal for THE and we’re very grateful to every one of our clients who took the time to fill in the brief survey and write such lovely things about our work.

As we’ve stated before, we believe there’s an Art and a Science to creating objective-busting CRM campaigns, so Strategy and Design solutions are at the heart of all of our services and it’s heartwarming that our clients value both areas so highly.

Many of our clients' most successful CRM campaigns have started with our proven Customer Journey Mapping workshops & processes, before progressing to programme ideation, design and build. Email marketing has always been at the core of what we do, because it works so well for our clients. However, whichever channels we’re working on, our Directors’ combined experience has taught us that making our clients’ CRM campaigns thrive requires a deep understanding of how form & function interact across a wide variety of channels, formats and user devices.

Whether we're planning a programme of customer communication activity, nurturing a big campaign idea or creating new content for email, social, web or even DM, achieving both strategic and design excellence is always our combined objective.

We'd love to share with you our proven theory of how Efficiency & Effectiveness can be combined to make your email marketing thrive.

If you want to add THE strategic advantage to your campaigns, email thrive@the-crmagency.com or call +44 20 7993 2800.

THE’s client-recommended services:

Email Marketing, Content Strategy/Creation, Design Strategy, Responsive Design, CRM Strategy, eCRM, Digital Strategy, Online Creative, Web Design, Copywriting, Customer Journey Mapping, Direct Marketing Creative, Marketing Automation, User Interface Design (UI)